Legal · Privacy
Privacy Policy
1. Introduction
Wrap It Movers (Wrap It Cargo LLC) (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage our moving, storage, and logistics services. By using our services, you consent to the practices described here.
2. Data Collection
We collect information you provide directly — including your name, email address, phone number, moving origin and destination, inventory details, and any notes you share in a quote request or contact form. We may also collect usage data such as your IP address, browser type, and pages visited.
3. Use of Data
Your information is used to prepare quotations, schedule and perform moving, storage, and logistics services, process customs documentation, communicate with you about your shipment, and improve our services. We do not sell your personal data to third parties.
4. Data Sharing & Sub-Processors
To fulfil your move, we may share relevant data with appointed overseas agents, customs authorities, freight carriers, storage partners, and insurance providers — strictly on a need-to-know basis and under appropriate confidentiality obligations.
5. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal, tax, and regulatory obligations. Quote data is typically retained for 12 months if no service is engaged; completed shipment records are retained per applicable customs and tax requirements.
6. Security Measures
We implement reasonable technical and organisational safeguards — including access controls, encrypted storage, and monitored facilities — to protect your data. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
7. Customs & Logistics Compliance
For international shipments, we collect and process information required for customs declaration and compliance with export, import, and sanctions regulations. Providing accurate information is your responsibility; inaccuracies may result in delays, penalties, or seizure.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing. To exercise any right, contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy enquiries, contact Wrap It Movers at info@wrapitmovers.com or J1 Warehouses - 1st floor, Warehouse F03 - 1, Jebel Ali Industrial Area, Dubai.